Apple working on fix to iPhone X's cold weather retreat
- Author: Kara Saunders Nov 12, 2017,
Nov 12, 2017, 1:59
All we know is some iPhone X units become unresponsive seconds after changing ambient temperature, which is unacceptable given that winter is coming.
Considering that's the main way of interacting with the iPhone X, this can get very frustrating. One user reports that merely locking and then unlocking the phone corrects the problem, but before that, the phone fails to register many touches.
Sadly, there's no exact timeframe for the cold weather fix but Apple's investigating the issue for an upcoming software release, it confirmed to The Loop. Owners experiencing this problem say the unresponsiveness takes place immediately, not just when the phone itself cools down. It literally takes two seconds from going inside to the cold outdoors and my screen stops being very responsive.
While the iPhone X has only been out a week, it looks like there are issues with the handset. There is a support page on Apple's website that warns about using iPhone, iPad, and iPod touch devices in cold weather conditions. And speaking of iOS 11.2, AppleInsider reports that users have begun having problems with Global Positioning System accuracy on the iPhone 8 and iPhone X, but a fix appears imminent in iOS 11.2.
The problem is not common, and only a few users have reported the issue.
While Apple recommends using its devices in temperatures above the freezing point, the issue so far appears to be occurring within the described range, causing problems with swiping and even FaceID. "This will be addressed in an upcoming software update", said Apple.
As for this update, there is a temporary workaround for the autocorrect issue, but it isn't ideal for long-term use. If the bug has been affecting you, go grab iOS 11.1.1 to rid yourself of the issue.