Based uBreakiFix gets authorization to fix Samsung products
- Author: Valerie Cook Mar 15, 2018,
Mar 15, 2018, 5:41
You obviously don't need a valid warranty to restore your broken phone to good working order, but be warned that "fees may apply".
Some of the most common problems uBreakiFix can quickly fix using genuine Samsung parts and proprietary Samsung tools include battery, screen, glass and LCD replacement, as well as charge port, power button and speaker repair.
Starting March 15th, you can visit one of 300-plus uBreakiFix locations in the USA and get officially sanctioned in-person repairs done on your high-end Galaxy phones. Samsung says it will cover "more than 300" authorized service locations in the United States, which are said to reach "the majority of the continental United States population, within a 30-mile radius." uBreakiFix's website says the company runs just under 380 stores across the country.
Looking specifically at the release of the new phones, Samsung's attention score (whether someone has heard something about the brand in the past two weeks) has grown by six points since the tail end of February, up from nine to 15 among the general public. Also, by early 2019, Samsung and uBreakiFix plan to add about 200 more Samsung Care authorized uBreakiFix service locations to expand customer reach. Plus, the companies plan to add nearly 200 additional service locations by early 2019. Samsung typically puts a one-year manufacturer's warranty on its Galaxy flagships. Both companies are promising same-day repairs, usually in less than 2 hours for "most" issues.
Users can make appointments through either Samsung or uBreakiFix.
Samsung makes one of the best Android handsets there out there but more important than selling smartphones is a way to provide customers on how to get them repaired immediately should something unfortunate happen to them.
"At Samsung, our goal is to provide Samsung Galaxy owners with a customer first care experience that is as innovative as our products", Samsung Care Senior Vice President Michael Lawder said in a statement.