Water companies warn of shortages after big freeze

He said: "It's our number one priority and we are putting a lot of work in putting that down".

Severn Trent said it had seen almost a 4,000% increase in reports of burst pipes, while various water companies have set up bottled water distribution points to provide clean drinking water to those impacted by the issues.

Thames, South East, Southern and Affinity water companies urged people to use as little water as...

A spokesperson for Thames Water said: "We are really sorry to all those customers who are now without water".

We are doing everything we can in this unprecedented situation and have crews out around the clock trying to locate and fix the leaks and bursts which are causing substantial problems across a wide area. If possible, avoid using appliances at the peak times of 7am to 9am and 4pm to 7pm.

"This will make a real difference".

"We're sorry to all those customers who are without water".

Thames Water said they were aware of the problems and were hoping to resolve the problem.

Look to see if there is water now available.

The suppliers have effectively told up to 13million people across London and the South of England to curb their use of water or risk having none at all.

Vulnerable customers are being looked after by the company's Customer Care Team.

Auto maker Jaguar Land Rover (JLR) also halted production at a vehicle plant near Birmingham so that water supplier Severn Trent could direct water to schools and hospitals in order to keep them open.

"We're doing all we can, but our customers are our eyes and ears on the ground and we would encourage them to keep an eye on their pipes and let us know about any interruptions to their supply". But the sudden and widespread surge in demand, coinciding with the rise in temperatures, means we also need to urge all our customers to check their own pipes for bursts and call a plumber if necessary.

  • Tracy Klein