Now Amazon wants the keys to your vehicle, too, for package deliveries
- Author: Valerie Cook Apr 25, 2018,
Apr 25, 2018, 14:20
The in-car service launched Tuesday in 37 cities around the country and is now compatible with any 2015 or newer connected Chevrolet, Buick, GMC, Cadillac or Volvo vehicle for free to Amazon's 100 million Prime members.
The service is available only in the same 37 US cities where Amazon already offers in-home Key deliveries, according to Amazon.
Amazon said that more and more automobile brands will be added over time.
On the day a package is scheduled for delivery, customers can use the Amazon Key app to confirm that their vehicle is parked in a place where a delivery can be made. When consumers are ready to purchase, they select "in-car" at checkout rather than delivery to a home or office location.
Amazon Prime members must verify they will be parked within a designated delivery zone during a four-hour window and can track the delivery via the Amazon Key app.
"If you allow people to go into your cars, and I know they're also doing their homes, you are really forming a trusted relationship with your end user". To reduce package theft, it has installed lockers outside physical stores where customers can pick up orders.
This is how it works: Prime members with the Amazon Key app can link their vehicle to their accounts and select "in-car" delivery during checkout.
Amazon already wants to leave packages in your home when you aren't there with Amazon Key, and now the company is expanding that to your vehicle. An alert is sent to customers when the process is completed.
"You'll have the ability to have it delivered directly to your auto", said Joel Soper with Randy Wise Buick GMC,"OnStar will unlock the vehicle remotely when the delivery driver get there". Customers can track when their vehicle was unlocked and relocked through the app, where they can also rate the experience. Not only is the package out of sight, but just as hard to get to (for the most part).
Others found the entire concept of in-car or in-home deliveries ludicrous. Amazon said that no additional hardware is needed to access the feature. And like with in-home delivery, shoppers may be concerned about letting a stranger into their vehicle.